The man named Robin Zaccheus tweeted that he purchased that particular pack of Cadbury chocolate from a metro station in Hyderabad. He also raised questions on “quality checks” regarding products that are about to expire.
Found a worm crawling in Cadbury chocolate purchased at Ratnadeep Metro Ameerpet today..
Is there a quality check for these near to expiry products? Who is responsible for public health hazards? @DairyMilkIn @ltmhyd @Ratnadeepretail @GHMCOnline @CommissionrGHMC pic.twitter.com/7piYCPixOx
— Robin Zaccheus (@RobinZaccheus) February 9, 2024
The post soon went viral and the netizens asked the man to take strict action against the authorities.
A user wrote, “Raise a grievance to the Cadbury team. Will come to collect the sample and investigate.”
Another user commented, “Sue them and claim compensation.”
Cadbury Dairy Milk also responded to the post and requested Mr Zaccheus to provide more details about their purchase.
“Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at Suggestions@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Conversation, Mondelez India Foods Private Limited (formerly Cadbury India Ltd),” the company wrote on X.
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